Question 1

Mindkshetra

Accepted Answer

Mindkshetra (ABN: 12 982 875 992) (“us”, “we”, or “our”) operates the www.mindkshetra.com.au website (the Counselling and Art Therapy “Service”)

Question 2

We respect your privacy

Accepted Answer

Question 3

Collection of personal information

Accepted Answer

Question 4

How we collect your personal information

Accepted Answer

Mindkshetra collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. Children’s Privacy Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, Please contact us. If we become aware that we have collected Personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Question 5

Use of your personal information

Accepted Answer

Mindkshetra may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional workshops, services and opportunities available to you. We may use your personal information to improve our services and better understand your needs. Mindkshetra may contact you by a variety of measures including, but not limited to telephone, email, sms or mail, to schedule appointments, send invoices and where you have nominated to receive monthly newsletters.  Initial Contact Before our initial appointment the personal information collected will help understand your needs and assist with your enquiry. While accessing counselling All information provided will remain confidential. The confidentiality will only be broken in the case of disclosures (please refer to Disclosure of personal information), prevention of serious harm to yourself or others (adult and child safeguarding would be considered as appropriate). Written notes collected from each session are digitised maintained electronically and password protected, in pseudo-anonymised folders. And the end of our contract with each other – in line with ANZACATA Standards of Professional Practice and Code of Ethics – records and art works are maintained for 7 years from the last date of contact and then securely destroyed.

Question 6

Disclosure of your personal information

Accepted Answer

Mindkshetra may disclose your personal information in good faith that such action is     necessary: To protect and defend the rights or property of Mindkshetra To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. To seek supervision counsel to enable us to provide quality service to you, in that instance all personal information will be pseduo-anonymised. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Mindkshetra, www.mindkshetra.com.au, its customers or third parties. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

Question 7

Security of your personal information

Accepted Answer

Mindkshetra is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Question 8

Access to your personal information

Accepted Answer

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at rupa@mindkshetra.com.au. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Question 9

Complaints about privacy

Accepted Answer

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to rupa@mindkshetra.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Question 10

Changes to privacy policy

Accepted Answer

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

Question 11

Website: Cookies, Analytics and Third Parties Sites"

Accepted Answer

When you visit our website When you come to our website (www.mindkshetra.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit. Analytics We may use third-party Service Providers to monitor and analyse the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en Third party sites Our site may from time to time have links to other websites not owned or controlled by us like. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Mindkshetra is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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MINDKSHETRA

A place to create inner mind space

01

PRIVACY POLICY

02

TERMS AND CONDITIONS

Effective Date 25 Nov 2019

Mindkshetra acknowledges that the Darug, Eora, Dharawal (also referred to as Tharawal) people as the traditional owners of this land. We pay respect to their elders - past, present and emerging. We recognise their ongoing connection to land, waters and culture.

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COPYRIGHT @ MINDKSHETRA,2022
ABN: 12 982 875 992

Invest in your inner wellness - Check out our Class Passes and Member Packs (In Studio and Online)

Join our Member Community

01

PRIVACY POLICY

02

TERMS AND CONDITIONS

Effective Date 25 Nov 2019

Mindkshetra acknowledges that the Darug, Eora, Dharawal (also referred to as Tharawal) people as the traditional owners of this land. We pay respect to their elders - past, present and emerging. We recognise their ongoing connection to land, waters and culture.

BOOK/ ENROL

NAVIGATE

KNOW MORE

KNOW MORE

COPYRIGHT @ MINDKSHETRA,2022 ABN: 12 982 875 992

COPYRIGHT @ MINDKSHETRA,2022
ABN: 12 982 875 992